How Artificial Intelligence could change CRM forever

How Artificial Intelligence could change CRM forever

Artificial intelligence is expected to transform almost every aspect of business in the near future. From changing how employees do their day-to-day job to how the leadership team goes about making critical decisions, AI is bound to have a substantial positive impact....
Three Benefits of Using Your CRM’s Data Effectively

Three Benefits of Using Your CRM’s Data Effectively

The chief objective of using a CRM is to gather, organize and manage customers’ data. Subsequently, this data can be used to identify unique insights about your customers, which can help in making critical decisions to improve customer relationships and boost revenue...
Key Tips To Manage Sales Pipeline With CRM

Key Tips To Manage Sales Pipeline With CRM

The growth of a company depends essentially on the health of its sales pipeline. To ensure smoother and consistent flow of sales leads, the sales pipeline has to be managed well, or else the conversions could go dry. This requires right set of sales tools, and the CRM...
How CRM can help in improving Customer Experience and Loyalty

How CRM can help in improving Customer Experience and Loyalty

Improving the customer experience at every stage has become the primary focus of every business across the industries. Achieving high levels of customer satisfaction is even more essential in service-driven sectors such as automobile, travel, hospitality, etc. One of...
How CRM can be used for Influencer Marketing

How CRM can be used for Influencer Marketing

Most of us do not like receiving irrelevant ads while browsing the web, or when reading a blog. So, when brands want to promote their products through online ads, it would get a bit challenging for them. In order to generate an emphatic response from the audience,...
Key Benefits of a CRM with Integrated Telephony feature

Key Benefits of a CRM with Integrated Telephony feature

Managing the interactions with existing and potential customers can be more comfortable with a CRM. The software tool can collect and collate customer data, which is useful in improving the quality of customer services. Subsequently, it can contribute to the company’s...
How CRM can help increase sales during holiday season

How CRM can help increase sales during holiday season

Most Sales managers appreciate the benefits of using a CRM. It makes their job of collecting customer data and converting it into sales forecasts, based on which they can formulate a strategy. The advantage of CRM can increase further during holiday seasons as it also...